Who We Are
We are Upsource Solutions, a boutique Salesforce consulting and product firm based in Lynchburg, VA. Our mission is to help companies WIN BIG by enhancing their Salesforce orgs and processes with our top-notch expertise. We pride ourselves on building partnerships that last, offering high-level technical expertise, and ensuring our products and solutions run smoothly for our customers.
Our product team builds and supports Salesforce ecosystem tools like MergeUp and sFiles, which help customers streamline how they work with data, content, and operational processes directly inside Salesforce.
Why We're Hiring
Our Salesforce ecosystem products are rapidly growing, and we’re ready to scale our outbound sales engine to match. To support this growth, we’re hiring a Sales Development Representative (SDR) responsible for generating a consistent flow of qualified, ICP-aligned demos and outbound pipeline.
As part of the hiring process, we’ll determine whether your strengths align more naturally with MergeUp, sFiles, or potentially both.
If you love prospecting, building meaningful outreach, and creating conversations with Salesforce decision-makers—while treating every prospect like a valued human being—this role is for you.
What We're Looking For
We're looking for a motivated, curious, and people-centered SDR who enjoys creating conversations, learning new skills, and experimenting with messaging to improve results. You thrive in a fast-paced environment, communicate clearly, and bring positive energy to your outreach and your team.
Requirements
- Valid U.S. work authorization (no sponsorship available).
- This is an in-person role in Lynchburg, VA.
- 1–3 years of experience in sales, SDR/BDR work, customer-facing roles, or compelling evidence of ability to ramp quickly.
- Strong written and verbal communication skills.
- Comfort with outbound channels such as phone, email, and LinkedIn.
- Ability to manage time and priorities in a fast-paced environment.
- Interest in Salesforce, B2B SaaS, or cloud technology.
Preferred Qualifications
- Prior SDR/BDR experience in B2B SaaS or the Salesforce ecosystem.
- Familiarity with Salesforce, HubSpot or other common sales engagement tools.
- Experience prospecting into technical and operational personas.
- Comfort analyzing simple performance metrics to improve your approach.
Your Role as a SDR
Your mission is to create consistent, high-quality outbound pipeline by generating thoughtful, personalized outreach and booking qualified product demos with Salesforce stakeholders.
Your day-to-day responsibilities will include:
- Prospecting Salesforce ecosystem stakeholders across RevOps, IT, InfoSec, and related functions.
- Generating qualified demos by identifying real pain, aligning ICP fit, and creating meaningful conversations.
- Executing high-quality outbound activity across channels (email, calls, LinkedIn) with personalized messaging.
- Adding new ICP contacts and expanding outreach within target accounts.
- Qualifying opportunities thoroughly using our SDR checklist and handoff standards.
- Collaborating closely with sales, product marketing, and product to refine messaging and share learnings.
As you grow, you may have opportunities to:
- Influence outbound strategy and persona-based messaging.
- Help build SDR playbooks and process improvements.
- Provide insights that shape product and GTM direction.
Working at Upsource
We’re all about working hard, celebrating wins, and creating a culture where you genuinely enjoy showing up every day. Our values guide everything we do:
- Collaborative
- Teachable
- Heroic
- Getting it done ... right!
Here’s a glimpse of what life at Upsource looks like:
- Take a break to play ping pong or challenge a teammate in Super Smash Bros.
- Celebrate wins (big and small) with team lunches.
- Unwind with Friday board game time.
- Enjoy unlimited sick days—your well-being matters.
- Get paid to grow! We cover the cost of certifications to help you advance your skills and career.
At Upsource, we don’t just want you to thrive at work – we want you to thrive in life.
Our Hiring Process
We respect your time and aim to make our process smooth and thorough:
- Apply: Submit your resume and application. (Bonus points for a fun, non-AI-generated cover letter!)
- Interview 1: Phone interview with one of our team members
- Interview 2: Meet a couple of your future collegues as we walk through your resume
- Interview 3: Meet some more collegues to talk through some final questions and logistics
