Here is a list of a few AppExchange partners that are pre-vetted and have our stamp of approval for helping our customers win big:
No matter if you need help with a custom pricing and invoicing solution, simple web to lead forms or complex Lightning Components to make your teams more efficient or streamline processes, we at Upsource can provide the development or project management resources. We will analyze the entire solution and provide a design that keeps best practice, simple administration and longevity in mind.
Reach out if your team might needs help implementing email to case or custom web forms for case creation, enhancing assignment rules or building complex triggers to calculate global business times and SLA requirements. Our expertise in multiple industries enabling customer support teams to track and close cases in a more structured and streamlined process.
Help your customers to self serve via a knowledge base and case deflection, request feature enhancements in your product, or enable live two-way communication via chat clients all within one unified experience in a community portal. Or allow your partners, vendors and contractors to interact with your data without having to provide full internal SFDC licenses while controlling access via the standard sharing models.
Customers Win Big
Even though we could make a lot of money suggesting to build everything from scratch and custom, we at Upsource put the customer first and therefore often recommend an existing AppExchange product that might already fulfill the core of the requirements. We work well with AppExchange partners to either help their dedicated implementation teams have guidance in your system setup or even install and build out the tool from beginning to end. We often get asked by our AppExchange partners to salvage a failed implementation and help their customers be satisfied with their chosen solution or pivot in design
AppExchange Partners
If you are running an Advertising Agency and would like to have direct connection to various digital fulfillment systems like GAM, while tracking all sales and invoicing in Salesforce, then you should take a closer look at ADvendio!
Want to connect your SharePoint (Office 365) files via a native Salesforce App? Look no further, sFiles can provide that and allows you to fully customize back-end functionality via their own custom API.
Want to simplify field service inspections and work orders, or need complex but simple to administer forms for partners, or internal users while making all these forms fully accessible while users are offline? ProntoForms allows just that!
